Legal

Privacy policy.

This page explains what information is collected when you browse the site or send a property enquiry, and how that information is handled.

Effective 15 August 2026

Overview

This website is operated for Joshua Khoury’s Dubai residential property services. The information you provide is used to understand and respond to your enquiry.

If you have a question about this policy or your information, email enquiries@thebrokerjosh.com.

Information collected

Information you choose to provide

When you complete an enquiry, buying brief, selling brief or private search form, you may provide your name, email address, phone number, preferred contact method, budget, timing, property details, listing links and the questions you want answered. You may also state whether your Dubai property plan involves Australian lending and, where relevant, choose whether your details may be shared with NewGen Finance Brokers for that separate purpose. If you choose to book a call through Cal.com, you may also provide a meeting time and an optional note.

Technical information

When the site is visited, hosting and security providers may process technical information such as an IP address, browser and device type, requested pages, referring page and request timing. Campaign information in a link, such as its source, medium and campaign name, and selected website actions may also be recorded to understand how the site is reached and used.

External services

The site uses Cloudflare for hosting, security and enquiry delivery. The Google tag loads with analytics and advertising storage denied; with your analytics permission, Google Analytics measures page use, referral campaigns and enquiry milestones. The production site self-hosts its typefaces and uses map data from OpenFreeMap on the Arabian Ranches page. Cal.com handles call scheduling after you choose the external booking link. HubSpot is not used as a general visitor tag or as the destination for ordinary Dubai property enquiries; it receives a referral record only when you explicitly consent to NewGen Finance Brokers being involved. Those providers receive only the technical, enquiry or booking information needed for their role.

How information is used

  • To read, assess and respond to your property enquiry.
  • To contact you through the method you select.
  • To prepare a property comparison, buying search or sales conversation you request.
  • To operate, protect and improve the website and its forms.
  • To keep appropriate business records and meet legal obligations.

Your information is not sold, and it is not added to an advertising list simply because you sent an enquiry.

Who information is shared with

Information may be processed by service providers that support the website, email delivery, security and business administration, including Cloudflare and Google where their relevant service is active. They receive only what is needed for their role.

Website form submissions and messages sent to the public enquiries address are delivered through Cloudflare to Joshua’s business mailbox so he can respond to the property enquiry. If you select “Yes” or “I am not sure” when asked about Australian finance and tick the separate consent box, the relevant enquiry details may also be shared with NewGen Finance Brokers and recorded in its HubSpot portal so it can contact you about the Australian finance side of your plan. NewGen Finance Brokers handles that credit enquiry separately from Joshua’s Dubai property service. If you do not give that consent, the enquiry is not recorded in the shared NewGen HubSpot portal or treated as an Australian-finance referral.

Information may also be shared with professional advisers or public authorities where this is reasonably necessary to protect legal rights, prevent misuse or comply with law. Property details are not shared with another agent, owner or buyer merely because you submitted an initial enquiry.

Retention and security

Enquiry information is kept only for as long as it is reasonably needed to respond, continue a requested property conversation, maintain necessary records or meet legal obligations. Technical logs may be kept for shorter periods determined by the relevant service provider.

Reasonable technical and organisational measures are used to protect information. No internet service can promise absolute security, so please avoid sending passports, bank statements or other highly sensitive documents through the general enquiry forms.

Your choices

You may ask what personal information is held about you, request a correction, or ask for deletion or restriction where applicable. You may also withdraw an enquiry at any time.

The site can be accessed from outside the United Arab Emirates. Some service providers may process information in other countries. Appropriate provider and contractual safeguards are used where required for cross-border processing.

Contact and updates

For a privacy request, email enquiries@thebrokerjosh.com with “Privacy request” in the subject line.

This policy may be updated when the website, service providers or legal requirements change. The effective date at the top will be revised when that happens.